General
You will find the exact details of your desired products in your shopping cart.
In principle, however, the conditions below apply.
What payment options do I have? (Is it possible to pay on account?)
The following payment options are generally available to you:
- Credit card
- PayPal
- Klarna pay by now
The payment method “on account” is only and exclusively available to our loyal season ticket holders.
You will also find the payment options of the organizer in the description of your item and in the shopping cart.
Can I still change or cancel my order?
In principle, our VIP tickets cannot be canceled in accordance with the General Terms and Conditions. However, you are welcome to contact us regarding a change,
How are the tickets sent?
The tickets will be sent to you as a Print@Home ticket approximately 3-4 days before the match to the e-mail address you used for the purchase.
Hey, how can I help you?
Do you have any questions?
Our experts are always available to help and advise you.
- Longterm of experience as a customer advisor for VIP tickets
- Free advice from experts
Expert(s)
Team BVB
Free service hotline
+49 (0) 231 90 20-3585
